Age Verification Policy

Last updated: 25 March 2026

TheKiwiSpin.com is intended for adults only. To use our services you must be 20 years or older and meet any additional age rules that apply where you are located. We do not knowingly allow minors to create accounts or use the site.

1) How age gating works

  • We may ask you to confirm you are 20+ (e.g., checkbox, date of birth field) before account creation or access.
  • We may use technical signals (e.g., cookies/local storage, IP-based location indicators) to support age-gating and prevent repeated prompts.
  • If we cannot reasonably confirm eligibility, we may restrict features until verification is completed.

2) What we may request to verify age/identity

When required (for example, risk checks, account security, payment-related checks, or compliance), we may request information such as:

  • Government-issued photo ID (showing name and date of birth).
  • A selfie or live photo to confirm the ID belongs to you.
  • Proof of address (e.g., recent utility bill/bank statement).
  • Payment method verification details (e.g., name match, limited transaction data).

We aim to request the minimum needed, store it securely, and retain it only as long as necessary for the purposes described in this policy and our Privacy Policy.

3) Failed, refused, or false age claims

  • If you cannot or will not complete verification when requested, we may suspend or limit your account.
  • If you provide inaccurate or misleading information (including a false date of birth), we may close your account and block future access.
  • Any transactions, benefits, or balances associated with ineligible use may be voided or withheld to the extent permitted by law and our Terms.

4) Treatment of minors’ accounts

  • Accounts reasonably suspected to belong to a minor may be immediately restricted while we investigate.
  • If confirmed, we will close the account and take steps to prevent re-registration.
  • We may retain limited records necessary for fraud prevention, security, and compliance.

5) Advertising and platform safeguards

We design our marketing and on-site experiences to avoid targeting minors, including the use of age-restricted settings where available and the removal of audiences or placements intended for underage users.

6) Help with verification

If you are having trouble verifying your age or believe your account was restricted in error, contact support with your account email and the issue details.

contact@thekiwispin.com | +64 9 889 4726